Greulich's Automotive Repair

Took both of my vehicles in for service. My truck had inadvertently been misquoted but we got it worked out satisfactory, so I then dropped off one of my other cars for diagnosis. Great customer service and friendly. That being said, my third vehicle that they had for 3 weeks while waiting for “mike” to get to it. He never got to it. So I went and picked it up. They did damage the front bumper, busted a door molding, and side skirt. They have accepted responsibility. However, going on week 3 and still has not been addressed. Spoke with the manager twice, a week later no update, no repairs done. Im not 100% why they dropped the ball on this vehicle but they did do good work on my other …

Greulich’s Automotive Repair provided excellent service from start to finish. Joey, Chris and the staff were professional, courteous, and took the time to clearly explain the repairs my vehicle needed. They completed the work quickly and efficiently, and the pricing was fair and transparent. I appreciated their honest recommendations and attention to detail. My car now runs perfectly, and I feel confident bringing it back here for any future maintenance or repairs. Highly recommended for quality and trustworthy automotive service.

Excellent experience at this shop. Honest group, friendly, and knowledgeable. Extremely fair pricing and easy to work with as a company. Nice, clean place to sit and wait for your car. Definitely a 5 star shop. Won't consider taking my cars anywhere else in Norterra or around there! Definitely give them a try. They sure didn't disappoint me in any way!

I love this place, Chris, Joey, and Aaron got me taken care of perfectly and my car feels like a brand new car! I been going to them for little services like inspections and they are knowledgeable about what they find/work on. I will always go back to them they are tirades experts and have great friendly attitudes. Thank you so much for the great experience!

Edited review 06/11/2025 It has now been two months to the day since I got my oil change at Gruelich’s. I have continually reached out regarding a significant issue with my vehicle, and there has been no resolution. I contacted customer care at "Sun Auto" to escalate my case, requesting to speak with a higher authority. While a ticket was submitted, there has been no follow-up or accountability from Gruelich’s. They shifted the blame to the dealership, claiming they "got one up" on me. The dealership had to fix Gruelich’s error, which resulted in a $75 oil change costing me over $500. Since their service, my car has not driven the same, and there’s potential for engine …