🔧 Anthem Automotive | Auto Repair Shop
21837 N 27th Ave, Phoenix, AZ 85027, United States
Business Hours
Our Services
Customer Reviews
ruben imperial
The owner said he was an honest business but he turned out to be the opposite his secretary and himself told me if I pay for a diagnostic test and later he does the work on the car he would deduct the 150 dollar diagnostic fee. In my case I asked to do the diagnostic due to my transmission having issues but he took it upon himself to replace oxygen sensor and charged me for fixing sensor and diagnostic. Transmission issue never even looked at. Real bad experience. So today I finished paying Steve off for supposedly work done on my truck he says he doesn't charge a diagnostic fee if he does the work he did the work. Supposedly replace oxygen sensor that cost 123.00 but when I dropped truck off there was no check engine light on so dont know how he knew to replace sensor. I see Steve just about everyday because I park my trailer in a storage yard right behind his business and he has trucks and cars that have been parked out in front of his business and street for months never could figure out why, now I know. I'm sorry for putting him out there like that but he's a bad man for business. I went with to his shop because how close he was but what a big mistake that turned out to be. Never again and I hope people who read the reviews think twice because this isn't fake im so upset how he felt charge what he wanted and I had to pay to get my truck back. He'll probably reply saying they have no records of my truck.
Ceasar Castillo (TheCardBoardBox)
This is by far one of the best and friendliest staff I've ever dealt with in the auto industry.. I have a pretty unique engine set up and have been denied by more then 6 shops to do basic maintenance.. Anthem Auto took the job zero hesitation.. I have sense come back another time and was met with a warm welcome and was taken care of by end of day.. small team so you can't expect miracles but good people which wins my grace as a customer through and through.. if you're intimidated but itching about getting something done.. this is the local shop I'll continue to return to so long as I live in the area!
Jordan Davey
They got my truck right in and they were very honest and got my AC fixed same day and even checked out some extra stuff on my truck for free. Awesome shop
S T
My van broke down and I was stranded in Phx, on literally a moments notice Anthem not only came through for me by accepting my vehicle on the spot they started the repairs immediately. The workmanship is excellent and the price was beyond fair and to be honest, I thought it was going to be much more. The professionalism, work ethics and quality of work is second to none. I haven’t had this excellent of service is a very long time. I cannot express enough what an outstanding company this is. I am way beyond grateful
Marius Faur
I’m not sure what happened with Steve in my interaction with Anthem Automotive. I had an appointment to drop off a vehicle for service on June 8th. About a week later, since this shop is very close to my business, I stopped and asked Steve what is the status of the diagnostic or repair of my vehicle. I was told that they are working on it. Another time when I stopped by, I was told that they ordered some relay for it... The vehicle was parked outside the whole time. During this time, Steve never contacted me with any updates regarding diagnostic or parts to be paid or anything at all! Steve knew I have a client for the vehicle once it is fixed, since on June 11th, I was there with my customer from San Diego to show the vehicle. On July 16th, after more than 5 (five) weeks, I went to Anthem Automotive and told Steve that I would like to pick up the vehicle since there was absolutely no activity or updates regarding the repair. He gave me the keys and told me that they are busy. During these 5 weeks, I never received a call or email regarding an invoice for diagnostic or parts ordered that I have to pay. I guess they never inspected the vehicle. The vehicle was parked on a public street for weeks. I am glad nothing bad happened to my vehicle. It appears that nothing was done to the vehicle by Anthem Automotive… In my experience of more than 13 years, I never had a similar situation. It is not professional to check in the vehicle of your customer and just do nothing regarding servicing it. At least tell the customer that you can’t fix it or you are to busy or something and ask the customer to pick it up. But just to waste customer's time, it’s just not nice or professional. Time is so precious! Now I have to contact my customer and explain this mess...
Nearby Auto Repair Shops
2618 W Deer Valley Rd, Phoenix, AZ 85027, United States
22028 N 19th Ave Suite B, Phoenix, AZ 85027, United States
21616 N Central Ave #4, Phoenix, AZ 85024, United States
Related Articles
Useful Tools
Need Help?
Can't find what you're looking for? Our team is here to help you find the right auto repair service.
📞 Call Support