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Jessica Lopez
Taylor was amazing!!! He helped my daughter get a set of tires for her car, an alignment and gave her an oil change free of charge. I also purchased 2 tires for my own vehicle, got an alignment and given a voucher for a free oil change. Amazing customer service, great price, great employees. I will definitely be back for any future tire, oil changes! Thanks again!!
Pamela Torres
Since purchasing my newer vehicle two years ago, I started going to Big O on 7th St and Bethany Home Rd. They were so kind, thoughtful and worked with me, since I was on a widow's budget and just wanting to do my best for my car. First impressions matter. I've been bringing Betty (my car) here ever since. Oil changes, rotations, alignments, etc They are my go to place for my cars care, and peace of mind to me. Thank you for watching out for me.
Alejandro Hinojos
They fixed an issue I’d been having with my clutch and it’s running great now. I have a 90s Tacoma and they were able to get all the parts. My key broke and they replaced it with no charge. This has been one of my better mechanic experiences. We take all our vehicles now!
pamela nesler
I took my Dodge Dakota to a different location and had an unsatisfactory experience. When I decided to reach out to the Big O Tires at 7th St, they listened to my concerns, and did a full inspection on my vehicle. After the inspection, Julian took me to my vehicle and literally showed me what needed fixed. He validated all of my concerns, as well as explaining what would the vehicle would need moving forward. I am so glad that I made the decision to have the vehicle checked by him instead of opting for a different company. I now feel like a valued customer and can be sure of the safety of myself and my vehicle
Michelle Peele
If I could give this place zero stars, I would. I took both my car and my boyfriend’s car here for oil changes because every other place was booked on Sunday. Unfortunately, this turned out to be a mistake. Shortly after we left, both cars began leaking oil. We brought them back, and while they claimed to have fixed the issue, it seemed like a temporary solution at best. They also recommended $2,100 worth of additional repairs on my boyfriend’s car, which ended up causing more problems. We had to return over 10 times, and ultimately, my boyfriend’s car stalled on the freeway due to a lack of oil, leading to a total loss. When we reached out for help, they informed us that there was nothing they could do. As for my car, I brought it back again for the oil leak, and they told me there was a small crack in the oil pan and someone sealed with blue sealant over the drain plug, suggesting it was pre-existing. This explanation didn’t seem right given the timing of the issue. I cannot in good faith recommend this place for anything beyond tires if that . I will be seeking further action and pursuing this in small claims court. I strongly advise caution to anyone considering their services. I am seriously, not wanting to complain, but Jesus these people will rob. And not take accountability for anything that they did to your car !
Nearby Auto Repair Shops
1050 E Camelback Rd, Phoenix, AZ 85014, United States
5827 N 7th St, Phoenix, AZ 85014, United States
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3800 N 7th St, Phoenix, AZ 85014, United States
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