🔧 AAA Chandler East Auto Repair Center

I had an unexpectedly stressful situation the other day, and Chris at AAA Auto completely had my back. From start to finish, he was calm, professional, and clearly knew what he was doing. He made a frustrating experience feel a whole lot easier. Can’t thank him enough—AAA is lucky to have someone like Chris on their team!

I have had several vehicle into the shop for various maintenance and repairs. Chris and Joe have always been upfront about the likely causes and fairly close on the estimated costs. I haven't always liked the cost of vehicle repairs, but that is just part of owning a vehicle. I feel that AAA Chandler runs a fair and honest operation. They warranty their work and the warranty is good at any AAA repair center.

Went to them for an oil change. Also told them that my AC wasn’t getting cold fast. They said they’d look into it. When I went to pick up the car, they told me that the coolant tank was completely empty and so they believed that there was a leak there. However, they couldn’t definitely tell where the leak was because the undercarriage of the car Was too dirty. But they put a dye in the coolant tank to identify where the leak was. They asked me to get the undercarriage cleaned and then come back. They sent me to a guy to get the undercarriage cleaned who charged me twice the amount than is normal. Then when I took the car back so they could identify the leak. They told me there was a transmission issue And recommended another guy. I went to Greulich’s To get a second opinion. The guy there told me there was no problem with the transmission because transmission fluid Has a specific color. The leak was not of that color. Also, it was a minor leak. So I should just keep an eye If that leak becomes larger(Puddles under my car).

Our car has a slight engine knock, we have AAA membership and requested a tow to a mechanic that was recommended by a member of our church; the AAA tow guy really sold us on taking the car to their mechanic instead, claiming that the diagnosis would be $120 and the labor would be $80/hr with our membership discount. We get to AAA, and they quote us $180 for a diagnosis and $190/hr for labor?! That’s insane!!! The diagnosis doesn’t even go towards labor fees & the mechanic who gave it a quick look over / quoted us the fees didn’t even check the oil properly… the tow guy did tow the vehicle to the original mechanic for us without closing the original ticket, and profusely apologised for the misinformation, so I appreciate him but definitely wouldn’t recommend using this mechanic shop.

I’ve been using AAA Auto with my corvette and other vehicles for over 5 years now. With my corvette I needed somewhere to take it other than the dealer that was fair, honest , high quality , trustworthy, safe, and friendly , sincerely having the customer experience in mind. The latest repair has been brakes with Jonathan. He did a phenomenal repair and is installing caliper covers for me. Their prices aren’t cheap , nor overcharging, you get what you pay for. And quality is important! Blair is a great mechanic and has repairs my cars several times. Thank you for a job well done again.