ACE Home Services (formerly Hero Home Services)

Billy from Ace Home Services provided excellent air conditioning maintenance service. He was knowledgeable about the system, conducted himself professionally throughout the visit, and maintained a friendly demeanor. When he discovered an issue with my system, he quickly troubleshot the problem and fixed it fast and efficiently. I appreciated his expertise and would recommend his services to others…

I already did a review of AC and scheduling on Google maps, so I'm not sure if this will clear it out. But I wanted to also give a shout out to Ray in plumbing. He came out and was very knowledgeable and helpful and professional. Thank you Ace for having great employees. Here's my review for Google maps just in case. Great experience with Kyle G with our AC maintenance plan. Professiona…

ACE was the only place in the valley that quickly had a tech reach out to me for late night service. Jesse came fast, confirmed the issue with our AC and explained our repair options in great easy to understand detail. It’s 11pm and still over 100 degrees outside… Jesse absolutely saved the day and got us taken care of quickly. He did an amazing job repairing our AC. ACE has super fair pricing and…

I came in contact with Josh Merrill at the home and garden show where we discussed installing a tankless water heater. Mr. Merrill came out to my residence and answered all my questions and provided me with a quote. Within two days he had his plumbers out to start the install. Nathan and Dave Jr. were the two young men and were very respectful and projected nothing but the utmost level of profe…

Jesse was very nice and professional, called and talked to his manager about the AC issue. Ace home repair is lucky to have such a fine young man on staff. Jesse was good but that does not mean this issue is resolved, he said I would need to buy another filter, but I want to know why this was not addressed when the unit was iinstalled. This is unacceptable!